Partner Success

Pre-Ethernet opens store on time

Partner has success with our Pre-Ethernet solution for a new retail store.

Customer Challenge

The customer’s leased line was due to be installed ready for their new store to open. Unfortunately they were faced with a delay of the installation, leaving them without an Internet connection, which would result in a delay to their opening.

Business Opportunity

Retail stores rely on their Internet connectivity for payment machines and administration systems, so being without connection for even a few minutes can cost them heavily. By implementing a solution that can guarantee a reliable Internet connection within days, the customer can open their new store on time.

Product and Services Solution

The SD-ONE Bonded solution was deployed with three 5G routers and Multi-Network SIMs to ensure they had the best coverage available.

Result for End User

The customer was able to open the store on their desired date and did not have to push back their timeline, which would have resulted in costly delays.

Result for Partner

Following the success of this solution, the partner has secured all of the customer’s Internet connectivity needs for each site as part of a gradual roll-out.

Read about our Bonded Internet services HERE.

Short term connectivity for construction site

Partner has success with our immediate Internet connectivity for their customer at a construction site.

Customer Challenge

The customer had no connectivity at their construction site, and as they were only due to be at the site for six months, had limited options for connectivity. The customer had approximately 50 staff members on site and needed to be connected within a matter of days.

Business Opportunity

Due to the customer’s limited options for short-term rapid deployment connectivity, our 4G/5G Bonded Internet solution was perfect to get the site up and running quickly with a reliable service.

Product and Services Solution

The SD-ONE Bonded Internet solution, with 5G routers and Wi-Fi access points, was deployed for the end customer. This provided a reliable Internet solution that covered two site offices and got all site workers online.

Result for End User

The Comms365 Bonded solution enabled the end customer to get their site up and running in time for their work to start without delay.

Result for Partner

Following the successful installation and the Quality of Service delivered, the partner has secured a long term agreement with the end customer to provide connectivity solutions for each of their new construction sites.

Read about our Bonded Internet services HERE.

4G Routers Transport Solution

Partner has success providing e-marked routers into multiple modes of transport.

Customer Challenge

In line with transport rules, which require that all products used in vehicles are e-marked, our partner had to look at replacing all existing 4G hardware that their customer was currently using.

Business Opportunity

The need to swap over their routers to e-marked equipment meant that there were thousands of vehicles in need of new hardware as soon as possible.

Product and Services Solution

As a Teltonika Platinum Partner, the routers from Comms365 were a great fit for this roll out, as the end customer wanted a quick and reliable service in terms of delivery and the ability to manage the service. The routers, purchased with RMS credits, meant they had the ability to meet the customer’s requirements.

Result for End User

By using the 4G Teltonika routers, they were able to quickly and efficiently swap over the router range and continue with their monitoring services.

Result for Partner

Following this deal, the partner was able to provide more of their products to the end customer, and have now grown their business with the end customer as their primary point of contact.

Read about our 4G/5G services HERE.

Multi-Net SIMs Solution

Partner has success with our e2 Multi Network SIMs for their energy monitoring solutions.

Customer Challenge

With the energy sites being located all over the country, our partner was unable to provide single network SIMs on the same carrier, due to their coverage. This meant they were not able to provide the performance the customer needed. This made it impossible to have a one-fits-all solution for all sites.

Business Opportunity

Utilising our Multi Network SIM, our partner was able to aggregate all of their data for their customer’s sites and provide one solution that was suitable for every location. This provided an excellent Internet service for remote access to monitor the energy sites, using the carrier with the best coverage in each of the areas.

Product and Services Solution

The e2 Multi Network SIM has access to all 4 of the UK providers on a 4G network, and access to three of them on a 5G network. Thus providing a reliable service in multiple locations and offering a ‘one solution fits all’ approach when bundling with a partner’s offering.

Result for End User

The end customer was able to roll out to all of their sites with the same solution and keep growing their roll out to over 200 SIMs fully deployed within a matter of weeks.

Result for Partner

The partner was able to develop their relationship with the end user and take on more opportunities within this sector across their base, by taking a proven solution and replicating it for other customers who may benefit from this.

Read about our Multi-Network SIMs HERE.

Unlimited Fixed IP Solution

Partner has success providing our Unlimited Fixed IP Solution to their end user for their CCTV camera.

Customer Challenge

The end user required a high amount of monthly data for their CCTV set and required 24/7 streaming from the camera. Due to the prices for Fixed IP SIMs, they were conscious their budget may be pushed to the limit.

Business Opportunity

Our solution allows partners to offer their customers an unlimited data solution with a Fixed IP address.

Product and Services Solution

The Comms365 Unlimited Fixed IP Service (previously branded Mega SIM) allows our partners to offer their customers a unique solution by going to market with an Unlimited data solution, with a true Fixed IP address as well as a fully managed service for a fraction of the cost to anyone else in the market.

Result for End User

The end user was able to operate their CCTV cameras as they hoped with remote monitoring of their device and high data for constant streaming, while staying within their initial budget. They were able to take advantage of all the features and flexibility offered by the Partner’s white label CommsPortal.

Result for Partner

The partner was able to offer their customer a reliable service, build trust and develop a relationship with the end user. Since the deal they have deployed two more solutions and have provided a range of their other services to the customer.

Read about our Unlimited Fixed IP SIMs HERE.

IoT M2M Multi-Net SIMs

Partner has success using our IoT M2M Multi-Net SIMs for their sound monitoring opportunity.

Customer Challenge

The end user was deploying a large number of sound monitoring IoT devices around various venues across the U.K. and was looking for a single solution they could use at each site which would be reliable.

Business Opportunity

Being able to detect how much sound is being made at a site to help monitor for and reduce noise pollution. The devices needed to be connected via an M2M SIM card with low data.

Product and Services Solution

By using Comms365 4G/5G Multi-Network SIM cards the partner was able to offer the end user a solution where they can use the same technology at every site and have a reliable connection. They were able to also give them access to a management portal where the customer could track their aggregated package and redirect the SIMs onto a network manually if there were any issues.

Result for End User

The customer was able to conduct their roll out of devices equipped with the same type of connectivity in each one and reliably track how much sound was being made at each site.

Result for Partner

The partner was able to deliver their roll out for the Multi-Network SIMs and add another service to their portfolio for which they are now getting regular enquires and opportunities.

Read about our IoT solutions HERE.

SD-WAN Solution

Partner has success with our SD-WAN solution being provided to theatres within an 8 week timeframe.

Customer Challenge

There was a mix of opening some new theatres and taking over a few existing sites, and our partner needed to provide a secure network for the customer where they were able to share important data between sites and easily manage each site.

Business Opportunity

Deploying our private and secure SD-WAN solution to give the end user greater control of their sites, share information more easily and make bulk changes in one go.

Product and Services Solution

By utilising our SD-ONE package 3, the partner provided a private and secure SD-WAN solution for the end user. To continue to develop the service, the partner is also able to offer bonded internet as standard at each site, in order to provide higher performance Internet.

Result for End User

The end customer was able to roll out to all of their sites within the 8 week time frame. They are able to manage and monitor their private network easily and this was achieved with a cost effective solution.

Result for Partner

The partner was able to develop their relationship with the end user and discuss further opportunities around other product sets.

Read about SD-WAN HERE.

4G Connectivity Solution

Partner has success with a deal to provide resilient 4G connectivity solutions for payment terminals.

Customer Challenge

The end user required a router that met industrial specifications for outdoor use, and also connectivity that allowed access to all 4 UK networks – EE, Vodafone, O2 and Three, as data transfer was mission critical.

Business Opportunity

To provide secure and resilient connectivity to over 1000 payment terminals.

Product and Services Solution

The Comms365 Multi-Network SIM allows our partners to offer their customers access to all 4 UK networks – EE, Vodafone, O2 and Three across an aggregated tariff, allowing for an easily manageable proposition – both commercially and technically. The 4G routers – Teltonika RuT240 – are multi-port 4G routers allowing multiple device connectivity and a unique remote management system allowing the partner to configure multiple routers simultaneously.

Result for End User

The end user was able to provide easy and reliable payment access to their customers and a seamless roll-out to all sites.

Result for Partner

The partner was able to offer a complete managed service across both the 4G connectivity and the 4G router.

Read about our 4G/5G services HERE.

Reliable Back-up Solution

Partner has success with a reliable back-up solution for their customer in retail.

Customer Challenge

The customer was using legacy ADSL circuits which were expensive and no longer fit for purpose.

Business Opportunity

Their business required a reliable, high speed 4G back-up solution for their 40 sites across the UK.

Product and Services Solution

10GB aggregated Global Multi-net data SIMs using a Cisco 887VAG and GRE tunnel for secure 4G connectivity.

Result

The customer’s operational costs reduced dramatically due to implementing a fully scalable and resilient 4G back-up solution.

Read about our Multi-Network SIMs HERE.

Immediate Internet Connection

Partner has success providing an immediate Internet connection to a call centre.

Customer Challenge

Their customer had moved to new premises where there was only limited Fixed Line availability.

Business Opportunity

Their business required a reliable, high speed Immediate Internet connection. The end user was a call centre, so relied heavily on their Internet connectivity and VoIP solutions every day. Having a poor connection was going to be an issue.

Product and Services Solution

The 4G coverage in the area was looking favourable and following site surveys, we were able to record around 35Mbps per SIM download. By bonding 3 x 4G SIMs the customer was able to operate at a reliable speed and by adding Quality of Service on the VoIP calls from the SD-ONE, the highest performance of the connection was optimised.

Result

This resulted in the customer being able to continue their business as usual without any issues and have their install within days.

Read about our Bonded Internet services HERE.

Narrowband IoT Solution

Partner has success providing a Narrowband IoT Solution for people counting.

Customer Challenge

A local council was looking to monitor areas around the city to see which walking routes were used most frequently, to assist with prioritising the upgrading of routes and deciding where best to place cafés and coffee shops.

Business Opportunity

An estate of Narrow Band IoT SIMs to enable the sensors, which were positioned along popular walking routes.

Product and Services Solution

A number of Narrow Band IoT SIMs were deployed in their sensors that would trigger each time someone went through a gate on the walking routes.

Result

This would help the local council to improve and develop their countryside to have wonderful views, the best paths and offer more business opportunities. By counting people using sensors and IoT Solutions, the local council were able to prioritise path upgrading effectively and develop the area for visitors and local residents.

Read about our IoT solutions HERE.

Bin Sensors IoT Solution

Partner has success providing bin sensors in a national park to monitor bin fill levels.

Customer Challenge

The customer was having to carry out daily bin collections at a national park, irrespective of whether they were full or they were over-flowing. However, many bins were overflowing before being emptied which resulted in causing an increase in rodents and litter in the park.

Business Opportunity

LoRaWAN infrastructure, including server and Lora gateways, and LoRa sensors positioned in a national park.

Product and Services Solution

Our LoRaWAN solution was deployed. We added LoRa sensors to these bins which send a message as soon as a bin is full and also send notifications as the bin levels increase and the bin fills up.

Result

In the trial alone, they managed to see many results including: a reduction of the amount of CO2 they were producing due to driving less, a saving on fuel costs by driving less, checking and re-checking bins, evaluating which bins were most popular so were able to organise effective collection routes. This bin sensor was also able to detect temperature, which was an excellent feature to improve Fire Safety. Due to the IoT sensors being deployed, they were able to stop a fire that happened at 4am in the morning. They received an alert which allowed them to react quickly to prevent a major fire in the national park and surrounding environment.

Read about our IoT solutions HERE.

Rapid Deployment Bonded Internet

Partner has success providing a rapid deployment Bonded Internet solution.

Customer Challenge

Lack of Internet connectivity at site. They required a reliable and high-performance 4G connection to showcase their new product launch, at multiple events over a span of 3 weeks. Having a poor connection was not an option.

Business Opportunity

Immediate, high performance and portable rapid deployment Bonded Internet connectivity on a flexible, short-term contract.

Product and Services Solution

Given the requirement for consistent and reliable connectivity that can be easily transported across sites, a Rental Continuum was deployed for 1 month.

Result

By bonding 5 x 4G SIMs the end user was able to operate at a reliable speed and once an Optimisation service had been conducted, we were able to reduce the latency and allow the end user to operate without issue. This resulted in the end customer being able to conduct their product launch across the U.K in multiple locations without any issues and be confident with the performance of the equipment.

Read about our Bonded Internet services HERE.

Construction Site Wi-fi Solution

Partner has success providing a managed Wi-Fi Solution at a construction site for 100 users.

Customer Challenge

The end users were a team working in the site office, which was in a double-stacked temporary modular building at a construction site. They would only be on-site for 6-9 months and would not be able to get a leased line in. The Wi-Fi would need to provide Internet connectivity for 100 users logging on.

Business Opportunity

Short-term high performance Internet connectivity, option for Construction sites, with secure Managed Wi-Fi solutions. We support partners to connect sites across the U.K with this solution.

Product and Services Solution

Our SD-ONE 300Mbps solution was deployed at this site, along with 2 x 5G Routers and SIMs to maximise the throughput. Once this was all connected, we were able to achieve just under 200Mbps download speeds at the site. We also deployed our Managed Wi-Fi solutions across the 2 floors to connect their 100 staff members.

Result

Immediate Internet Connectivity. The end user was able to be up and running in a matter of days with a fully configured and installed solution for the site, allowing their team to start working from the site office immediately. Following this win, the partner was able to secure further sites with us and continue to grow their revenue with this product set.

Read about our Bonded Internet services HERE.

High Performance Bonded Internet

Partner has success providing high-performance bonded Internet to an office.

Customer Challenge

The end user was located in a rural area where Fixed Line availability was poor, but they required high bandwidth. 4G was the best option to provide suitable Internet connectivity.

Business Opportunity

High performance Bonded Internet was required. Whilst a single 4G solution could be used it would make high bandwidth hard to achieve, the Bonded Internet solution would allow them to combine multiple connections to achieve the best available Internet connectivity.

Product and Services Solution

Our SD-ONE Package 2 was deployed at the site using 3 x Comms365 4G unlimited SIMs and was able to offer the speeds required at a stable and constant throughout.

Result

The end user was able to operate in their offices much more efficiently and with greater productivity. They built up a trusting relationship with their supplier and continue to put more business with them.

Read about our Bonded Internet services HERE.